Apple’s Secret PR Sauce

An Australian economics professor professes to know the secret PR sauce that led to the “implausible” disappearance of Apple’s biggest crisis in recent years: “AntennaGate.” Surely you remember the hyperbolic iPhone 4 launch and the ensuing issues from a misbehaving antenna. (Thank goodness for duct tape.)In a fresh re-hash of the incident in Harvard Business Review (from…… Continue reading Apple’s Secret PR Sauce