Well-intentioned, but awkward is how I would describe two current efforts to engage with customers when it’s not so clear those customers wish to be engaged with. I recently wrote about a McDonalds marketing promotion called “Pay With Lovin” wherein cashiers randomly profiled selected customers to act out an act of kindness in exchange for free…… Continue reading Cash Register Conversations
Tag: Pay With Lovin
Not Lovin’ It: Two Ill-Fated Promotions
There’s nothing like a good facilitator to get a team’s creative juices flowing during an agency brainstorm session. I’ll never forget the late Charlie Farley — yes that’s his real name — after whom Cohn & Wolfe named its creativity award. Charlie had a knack for and a few cool techniques for extracting some out-of-the-box…… Continue reading Not Lovin’ It: Two Ill-Fated Promotions