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Dear Leslie,

No one said it would be easy. Lucrative? Yes. High profile? For sure. Exciting? Well…it is Bentonville, after all.

But changing an intransigent corporate culture is damned hard work. A dose of social media certainly didn’t do it. Quite the opposite.

The last thing you needed today is an HP-like scandal followed by inadequate answers that raise even more questions.

Good luck with this one. It’s going to get worse before it gets better.