We all know about monitoring and mining the online “conversation.” All the big agencies, many of the digital-minded boutiques and quite a few PR vendors offer products that purport to keep real-time tabs on how a company’s product, service or reputation fares in the true court of public opinion.The real skill, however, lies less in…… Continue reading Wispa Campaign
Category: Ben McConnell
Runaway Brands
For the smattering of readers who follow this space, you will know that I started off the week in Vegas at the first “community 2.0” conference specifically created for the enterprise to explore how social networks and online collaboration can contribute to business success.One of the conference’s more compelling presentations came from Ben McConnell who…… Continue reading Runaway Brands