StubHub Throws Away Its Shot

It’s no secret that consumer-facing, social-savvy brands treat “influencers,” i.e., those with sizable followings on Twitter, Instagram, Snapchat and elsewhere with greater respect than other, more casual users of these channels. Even minor influencers, e.g., like me, obtain special treatment when publicly grousing about a disappointing experience. Case in point: last week, I ordered an…… Continue reading StubHub Throws Away Its Shot