reputation management

Reputations: The AP & The Boy Scouts

Two venerable institutions were in the news this past week for ethical transgressions from individuals within their respective organizations.  At first blush, the incidents didn’t appear to be all that serious, yet both resulted in the organizations taking swift and decisive action. The transgressors were summarily fired. I’m talking of course about the Boys Scouts […]

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A Trio of Thought Leaders

Wrong Location OK So I arrived late. Who knew that O’Reilly Media/UBM TechWeb’s Web 2.0 Expo had moved from that behemoth complex along the Hudson River to the heart of Manhattan’s tourist district? (I guess I should have.) I thus missed the first of the four sessions I hoped to attend.  It featured Karin Klein,

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Defending Reputation Defender

“Google is not God, it is not the First Amendment, and it’s not the truth,” said Michael Fertik, founder of Reputation Defender, re-named last week Reputation.com. “It’s probably the best machine of the last 10 years, but it’s just a machine.” — CNET (1/20/2011) Reputation.com founder Michael Fertik I recently had an opportunity to meet

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Conversation M̶i̶n̶i̶n̶g̶ Declining

Over the years, this blog has examined how ordinary citizens and eventually bona fide newsmakers — from NGOs to CEOs to politicos — have the capacity to create, manage and syndicate original content, in effect giving them mostly unchecked control over their “media” personas. The advent of blogs, sponsored Facebook sites, Twitter feeds and YouTube

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Forget the Bong

Over the weekend, the inimitable Michael Arrington — he of TechCrunch fame — laid down the gauntlet to reputation minders everywhere via a blog post titled: “Reputation Is Dead: It’s Time To Overlook Our Indiscretions.” The post, which Mr. Arrington tweeted and retweeted assiduously, asserted that the myriad anonymous opinions, spawned by social media, renders

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Lloyd & Vince: What’s Changed?

Two pieces broke over the weekend that make me wonder if the modern practice of public relations may finally be getting its just due. Or maybe the PR biz hasn’t changed as much as we’d all like to think. Both stories touch on the old and the new, the yin and the yang, the steadfast

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The Media Cloud and Reputation

I’ve long had a theory regarding reputation, and in particular, how one’s public persona is captured, reflected and shaped by the news media over time. It goes like this: the higher one ascends, the greater the capacity for him or her to descend. Conversely, the bigger the fall, the stronger the rebound. (“Everyone loves a

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